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Employee Assistance Program Contract
Awarded to Deer Oaks EAP
Services

Posted January 23, 2012

In our efforts to provide faculty and staff valuable benefits and services, the Division of Human Resources is pleased to announce the renewal of the University's Employee Assistance Program (EAP) with a new provider. Effective Feb. 1, Deer Oaks EAP Services will offer this confidential service to benefits-eligible faculty and staff throughout the University system.

This University-funded benefit will continue to provide up to four confidential assessment and short-term counseling sessions per issue per year at no cost to employees and their families. EAP can assist with many different types of problems such as stress, workplace difficulties, substance abuse, and family problems.

Until the new contract takes effect, EAP services will continue to be offered by LifeServices EAP. Deer Oaks is working with LifeServices to ensure a smooth transition so that employees who are currently receiving services will continue receiving assistance without interruption. If you are currently receiving EAP services and have questions, please contact Deer Oaks toll-free at 1-866-327-2400.

Information about Deer Oaks EAP Services is being mailed to your home address or you can visit the company's webesite at http://www.deeroaks.com using the userid/password: USC. Representatives from Deer Oaks EAP will be on the Columbia Campus Feb. 1 and 2 to introduce their services to the University community. Visits to each of the University's other campuses also are being planned.

If you are unable to attend one of the orientation sessions offered on Feb. 1-2, link to the USC Employee Assistance Program Orientation that has been prepared by Deer Oaks.

If you have questions about the Employee Assistance Program, please contact the Division of Human Resources' Employee Relations Office, located on the 8th floor of 1600 Hampton Street; telephone 803.777.7550; email uscer@mailbox.sc.edu; or visit the Employee Relations website at http://hr.sc.edu/er.html.

Deer Oaks EAP Services Orientation Sessions

Four 30-minute orientation sessions will be held for faculty and staff: two on Wednesday, Feb. 1, and two on Thursday, Feb. 2, in the Russell House Theatre. Sessions will begin at 10:30 a.m. and 2:30 p.m. For faculty and staff unable to attend the morning or afternoon session, a Deer Oaks representative will be available from 11:30 a.m. to 1p.m. each day to answer any questions and/or hand out information.                                   

In addition to the employee orientation sessions, orientation sessions will be held for academic and administrative human resources liaisons in Russsell House Room 203. Orientation sessions for HR liaisons also will be held at 10:30 a.m. and 2:30 p.m. on Feb. 1 and 2, with a representative available from 11:30 a.m. to 1 p.m. each day to answer questions for those unable to attend the formal orientation session.

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