Instructor
Rhea Merck, Ph.D., is a licensed counseling psychologist and the director of training with the Counseling and Human Development Center.

Assertiveness at Work

Assertiveness means being able to express your thoughts, feelings, and beliefs in an open, honest, and confident way. Being assertive is often difficult because it calls for skills that we were not taught at home or in school. Sometimes, people are either passive or aggressive. Neither temperament will foster the mutual respect and "win-win" solutions that are needed in the workplace. The skills you learn in this workshop can help you learn to "speak up" with more confidence. This workshop offers instruction and small group activities designed to help you learn to:

• use communication techniques that will help you express yourself more positively, productively, and with greater effectiveness
• make requests and state complaints constructively
• apply new strategies that will empower you to resist even subtle coercion
• contribute your ideas and concerns with greater freedom and diplomacy
• improve relationships by asking for what you need and by setting healthy boundaries.

Who Should Attend
Employees who would like to enhance their self-confidence and professional rapport with others. Participants attend two sessions.

Dates and Time
December 11 and 12, 2008, 8:45 a.m.–noon.
Participants should arrive to sign-in at 8:45 a.m. Instruction will begin at 9 a.m.

Cost
There is no charge for this workshop.

Location and Parking
1600 Hampton Street, Suite 101.

Campus parking is available with any faculty/staff decal in the lower lot behind the 1600 Hampton Street Annex. The entrance to the parking lot is between the 1600 Hampton Street tower and the WACH-57 building on Pickens Street.

Registration Instructions
Reservations are limited and made on a first-come basis.
Register online, or fax the PDF registration form to 803-777-8210 or mail it to Professional Development, 1600 Hampton Street, Suite 101.

For more information contact Professional Development at 803-777-6578. Supervisory approval must be obtained before participating in training.