General Nature of Work
Coordinates and directs the activities of a custodial, grounds keeping or maintenance staff. Incumbents supervise the largest custodial, grounds keeping or maintenance operations.

Recommended Courses Year 1:

• Benefits Orientation
• University Orientation
• Required/Recommended OSHA Courses
• Employee Performance Management System (EPMS) for supervisors of covered employees
• Basic Training for Supervisors
• How to Excel at Customer Service on Campus

Recommended Courses Year 2:

• It Takes All Types: A Myers-Briggs Workshop
• Required/Recommended OSHA Courses
• Communication: It's Everyone's Business
• Successful Supervision
  • Leadership at the University
  • Communication Skills for Supervisors
  • Interviewing and Selection
  • Training and Motivation
  • Positive Discipline
  • The Confidence Course (team building)
• I'd Like A Word With You: A Positive Approach to Improving Employee Performance
• Diversity in the Workplace
• Sexual Harassment in the Academic Arena
• How to Ensure Equal Employment Opportunity in the Workplace
• Violence in the Workplace