General Nature of Work
Provides advanced technical consulting to users in the selection, installation and application of computer hardware and software and in the design of voice and data networks, and web sites. Provides direction to an agency in the use of information technology

Recommended Courses Year 1:

• Benefits Orientation
• University Orientation
• VIP (Visual Information Processing)
• UTS Help Desk
• How to Excel at Customer Service on Campus
• Course(s) selected according to job functions

Recommended Courses Year 2:

• It Takes All Types: A Myers-Briggs Workshop
• Communication: It's Everyone's Business
• Sexual Harassment Recognition and Prevention Program
• Diversity in the Workplace
• Course(s) selected according to job functions