General Nature of Work
Provides leadership and direction to professional and paraprofessional nursing personnel in direct patient care, patient and student education and counseling, coordination of services for patients and their families and patient needs assessment.

Recommended Courses Year 1:

• Benefits Orientation
• University Orientation
• Required/Recommended OSHA Courses
• Introduction to Windows or Introduction to Mac (or equivalent experience)
• Introduction to GroupWise or the e-mail software used in the department
  (or equivalent experience)
• Introduction to Microsoft Word or the word-processing software used in the department such as WordPerfect (or equivalent experience)
• How to Excel at Customer Service on Campus
• Course(s) selected according to job functions

Recommended Courses Year 2:

• It Takes All Types: A Myers-Briggs Workshop
• Required/Recommended OSHA Courses
• Communication: It's Everyone's Business
• Sexual Harassment in the Academic Arena
• Diversity in the Workplace
• Course(s) selected according to job functions