Go to USC home page USC Logo Employee Relations Office
UNIVERSITY OF SOUTH CAROLINA
HUMAN RESOURCES HOME | HUMAN RESOURCES STAFF | HUMAN RESOURCES FORMS

BENEFITS

EMPLOYEE RELATIONS

EMPLOYMENT

INTERNATIONAL SUPPORT FOR FACULTY AND STAFF

ORGANIZATIONAL & PROFESSIONAL DEVELOPMENT

SALARY ADMINISTRATION
HR COMMUNICATIONS

A–Z WEBSITE INDEX

FREQUENTLY ASKED QUESTIONS

HR ANNOUNCEMENTS

POLICIES & PROCEDURES

RELATED LINKS
USC  THIS SITE
EAP Services: Assessment, Counseling & Referral

Deer Oaks specializes in providing solution-focused, short-term counseling services to EAP participants. Through individual counseling, counselors assist participants in working through challenges that may affect their job performance, relationships, and personal lives. Deer Oaks has developed innovative treatment approaches that work and that are coordinated with other health care providers and community-based treatment options. Please review the Deer Oaks Orientation Presentation (PDF).

Deer Oaks offers benefits-eligible employees and their families up to four (4) assessment and short-term counseling sessions per issue per calendar year. These sessions are provided at no cost and are completely confidential.

Counseling can be provided for a full range of common, short-term counseling needs, including, but not limited to:

  • Emotional and Psychological Issues
  • Stress/Tension/Grief
  • Depression/Anxiety
  • Anger Management
  • Marital and Family Relationships
  • Interpersonal Relationships
  • Family Issues
  • Child and Adolescent Problems
  • Childcare/Eldercare Issues
  • Legal/Financial/Identity Theft Issues

Legal/Financial Issues
Legal or financial issues can place considerable stress on an individual and his or her family. Deer Oaks offers a variety of legal and financial services and resources through its Legal Assist and Frank about Finances programs. These services include:

  • Free 30-minute initial visit with an in-plan attorney
  • 25% reduction in hourly fees for subsequent visits with the same plan attorney
  • Free first visit to mediator; 25% reduction in rates for subsequent mediation
  • Free unlimited telephone and web-based legal information with access to extensive libraries of legal resources and tools
  • One free Simple Will Kit for participants and their household members
  • Three free legal document reviews, up to six pages

Work/Life Services
Deer Oaks also provides comprehensive Work/Life Services. Deer Oaks is keenly aware of the many challenges that employees face every day and offers information, tools, and helpful resources to help manage daily living. These resources include:

  • Childcare and Eldercare Resources and Referrals
  • Child/Parenting Support Services
  • Tips and Tools for Balancing Work and Family
  • Move Assistance
  • College Assistance
  • Retiree Assistance

Return to the EAP Index

RETURN TO TOP
USC LINKS: DIRECTORY MAP EVENTS VIP
SITE INFORMATION