Exit Interview and Online Exit Questionnaire
An exit interview is designed to gather information about the reason(s) for a person’s departure and to provide an employee a forum to share feedback about the work environment, culture, processes and systems, management, and professional development opportunities. The information obtained through an exit interview or questionnaire may reinforce the strengths of a unit or identify weaknesses and areas that need improvement.
Multiple approaches may be taken in obtaining separation information.
- A one-on-one exit interview may be conducted with the departing employee.
While this task often is given to the supervisor to complete, the Division of Human Resources recommends that the interview be conducted by someone other than the employee’s direct supervisor. Tips for conducting effective exit interviews are available here as a downloadable Adobe Acrobat file. You also may want to view the questions asked in the Human Resources online exit questionnaires for Faculty and Staff , which are available in a read only format as an Adobe Acrobat file. See Item 3 below for how to access the online questionnaires, which requires a password.
- A representative from the Division of Human Resources Employee Relations Office is available to conduct exit interviews when necessary. If the departing employee is a faculty member, a representative from the Provost Office is available as necessary to conduct the exit interview.
- Departing Faculty and Staff may opt to complete an online exit questionnaire. Responses to the questionnaire are received and maintained by the Division of Human Resources. Completion of a questionnaire is voluntary. One survey is designed for Faculty. The other survey is for Classified and Unclassified Staff as well as Research Grant/Time Limited Staff who are separating from employment. Departing employees may contact the Division of Human Resources Employee Relations Office for access to the online questionnaire, which requires a password. You may e-mail Employee Relations at USCER@mailbox.sc.edu.
The online questionnaire results will be monitored on a quarterly basis by the Division of Human Resources and feedback will be provided to management as appropriate. If a trend of negative feedback is identified, the Division of Human Resources will offer assistance to management to help address the issues.
Confidentiality is an important factor in the exit interview process. However, if an exit interview or questionnaire indicates that a reportable problem (i.e. threats in the workplace or charges of sexual harassment) is occurring, it will be the responsibility of the individual conducting the interview or collecting the questionnaire data to follow appropriate University policy in reporting such concerns or violations.
For additional assistance or guidance relating to exit interviews, please call the Employee Relations Office at 803.777.7550.