An exit interview is designed to gather information about the reason(s) for a person’s departure and to provide an employee a forum to share feedback about the work environment, culture, processes and systems, management, and professional development opportunities. The information obtained through an exit interview or questionnaire may reinforce the strengths of a unit or identify weaknesses and areas that need improvement.
Multiple approaches may be taken in obtaining separation information.
- An online exit questionnaire.
Once the Division of Human Resources is notified of an employee's separation, the Employee Relations Office will provide the departing employee access to an online questionnaire, which requires a password and is voluntary to complete. The Division of Human Resources receives and maintains all responses to the questionnaire. There are two different surveys for employees who are separating employment:
- One survey is designed for faculty
- One survey is designed for classified and unclassified staff, and research grant or time-limited staff
- A one-on-one exit interview may be conducted with the departing employee.
Departing employees may contact an HR representative from the Employee Relations Office to request a one-on one exit interview. If the departing employee is a faculty member, a representative from the Provost Office is available as necessary to conduct the exit interview.
The online questionnaire results will be monitored on a quarterly basis by the Division of Human Resources and feedback will be provided to management as appropriate. If a trend of negative feedback is identified, the Division of Human Resources will offer assistance to management to help address the issues.
Confidentiality is an important factor in the exit interview process. However, if an exit interview or questionnaire indicates that a reportable problem (i.e. threats in the workplace or charges of sexual harassment) is occurring, it will be the responsibility of the individual conducting the interview or collecting the questionnaire data to follow appropriate University policy in reporting such concerns or violations.
For additional assistance or guidance relating to exit interviews, please call the Employee Relations Office at 803.777.7550.